1 Yr Warranty & 15-Day Returns

At DxDeals.com, our products are covered by a one-year warranty from the date of purchase, which includes protection against defects in materials and workmanship. To initiate a warranty claim, please contact our customer service team with your order details and a description of the issue, along with pictures or videos if available. If your product is deemed to be covered under warranty, we will either repair or replace it at our service center's discretion. Please note that repairs may take up to 14 working days.

This warranty does not cover damages due to accidents, misuse, normal wear and tear, unauthorized repairs, or modifications. Our liability is limited to the original purchase price of the product.

For full details about our warranty coverage and exclusions, please refer to our Warranty Policy.

Returns Policy

At DxDeals.com, our Return and Refund Policy applies to all purchases made through our website. Customers have the right to return their products within 15 days of receipt, whether in the UAE or internationally, without needing to provide a reason.

To initiate a return, please contact our customer service team at help@dxdeals.com with your order number and details of your return request. If approved, we will provide you with instructions and a prepaid shipping label for the return. All products must be returned in their original packaging, unused, and with all labels and tags intact.

Refunds are processed within 14 days of receiving the returned item and will be issued to the original payment method.

For complete details, please refer to our full Return and Refund Policy.