We currently ship exclusively within the United Arab Emirates. Shipping is free on all orders.

Processing Time: Orders are processed the same day from Monday to Saturday. Orders placed on Sunday are processed the next business day.

Order cut-off Time: 16:00 PM(GMT+04:00) Gulf Standard Time (Dubai).

Estimated Delivery Time: 1 Business Day. Orders are delivered within 1 Business day, Monday to Saturday.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery.

Simply visit our Order Tracking page and enter your tracking number.

If you have any issues, feel free to reach out to us at help@dxdeals.com.

At DxDeals.com, we offer a 30-day return policy. You can return any unopened, unused, and undamaged products within 30 days of receiving your order.

To qualify for a return, your item must be:

• In the same condition as when you received it: unopened, unworn or unused, with tags, and in its original packaging.
• You will also need proof of purchase, such as your order number.

To initiate a return, please contact our customer service team and we will provide you with further instructions.

Your refund will be automatically processed to your original payment method within 14 business days. Please note that it may take some time for your bank or credit card company to process the refund. If more than 14 business days have passed and you haven’t received your refund, please contact us athelp@dxdeals.com.

If you receive the wrong item or a damaged product, please contact us immediately. You can reach out to our customer service team at help@dxdeals.com.

Provide us with your order number and a brief description of the issue, along with any relevant photos.

We will help you with a return and provide you with a replacement or a refund as soon as possible.

You can cancel your order before it ships by contacting customer support at help@dxdeals.com.

If the order has already been shipped, changes or cancellations are no longer possible. You have to return you product in this case within 30 days.

We accept a variety of secure payment methods for your convenience.

You can Pay by Visa, Mastercard, Tabby, Tamara, Cash on Delivery (COD), and Card Payment on Delivery.

All transactions are encrypted to ensure your payment information is protected.

Typically, only one discount code can be applied per order unless otherwise specified in a promotion's terms and conditions.

We use secure, encrypted systems to protect your personal and financial information. We do not store sensitive payment details, and we adhere to strict privacy policies to safeguard your data. You can refer to our Privacy Policy for more details.

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