At DxDeals.com, we offer a 15-day return policy. You can return any unopened, unused, and undamaged products within 15 days of receiving your order. All returns must be in their original packaging with all tags intact. To initiate a return, please contact our customer service team and we will provide you with further instructions.

We accept a variety of secure payment methods for your convenience.
You can Pay by Visa, Mastercard, Cash on Delivery (COD), and Card Payment on Delivery.
You can also use Tabby & Tamara Installment Payment Options on checkout.
All transactions are encrypted to ensure your payment information is protected.

You can make a warranty claim within one year of purchase. To initiate the process, please contact our customer service team via email at help@dxdeals.com with your order details and provide detailed description of the issue, including photos or videos if possible. We will guide you through the steps to get your product repaired or replaced.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery. Simply visit our Order Tracking page and enter your tracking number to see the latest updates. If you have any issues, feel free to reach out to us at help@dxdeals.com.

If you receive the wrong item or a damaged product, please contact us immediately within 1 working day of receiving your order. You can reach out to our customer service team at help@dxdeals.com. Provide us with your order number and a brief description of the issue, along with any relevant photos. We will arrange for a return and provide you with a replacement or a refund as soon as possible.