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Privacy Policy

At DxDeals by Netwiz Trading Co. LLC, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and the measures we take to keep it safe.

Last updated: December 8, 2025

Privacy Highlights

Data Protection:

Secured under UAE legal standards.

No Selling:

Your data is never sold to third parties.

Your Control:

Access or delete your data anytime.

1. Information We Collect

We may collect the following types of data when you use our website or place an order:

Personal Information

  • • Name
  • • Email address
  • • Phone number
  • • Billing and shipping address

Order & Payment

  • • Order details
  • • Payment method (Cash on Delivery)
  • *We do not store financial card details.

Technical & Device Data

  • • IP address
  • • Browser type
  • • Device information
  • • Website usage data (Analytics)

2. How We Use Your Information

We use your data only for essential business purposes, including:

  • Processing and delivering your orders.
  • Communicating updates, confirmations, and customer support.
  • Improving website experience and product offerings.
  • Managing returns, refunds, and warranty claims.
  • Sending promotional messages (only if you opt in).

3. Data Sharing With Third Parties

We do not sell or trade your personal data.

We only share your information with trusted service providers when necessary:

Delivery partners (to ship your order)
Email/SMS providers (Notifications)
Analytics (Google Analytics, Meta Pixel)

All third parties follow strict data protection standards.

4. Data Storage & Security

We store customer data on secure servers using industry-standard protection methods.

Security measures include:

  • Encrypted data transmission (SSL)
  • Secure processing of orders
  • Restricted internal access to customer information
  • Regular monitoring for security threats

Disclaimer: Although we take strong precautions, no online platform can guarantee 100% security. Customers use the website at their own risk.

5. Cookies & Tracking

Our website uses cookies to:

  • Improve browsing experience
  • Track website performance
  • Personalize content and ads

You can disable cookies through your browser settings at any time.

6. Your Rights

You have the right to:

Request access to your data
Request edits or updates
Request deletion of data
Opt out of promo messages

To request any of these, contact us:

help@dxdeals.com

Related Policies

Terms & Conditions

Legal terms and user agreement.

View Terms & Conditions

Shipping Policy

Shipping costs, delivery times, and coverage.

View Shipping Policy

Return Policy

Returns, exchanges, and refunds.

View Return Policy

Contact & Support

Operation Hours

Monday to Saturday

9:00 AM to 7:00 PM (UAE Time)

Phone & WhatsApp

+97142678850

Email Support

help@dxdeals.com

Business Address

DxDeals by Netwiz Trading Co. LLC

Deira Tower D89
Dubai, United Arab Emirates