DxDeals Shipping Policy

 

 

Shipping Range:

Countries We Ship To:
✅ UAE - Next Day Delivery. Free Shipping.
✅ Saudi 1-3 Days. Free Shipping.
✅ Oman 1-3 Days. Free Shipping.
✅ Kuwait 1-3 Days. Free Shipping.
✅ Bahrain 1-3 Days. Free Shipping.
✅ Qatar 1-3 Days. Free Shipping.

Shipping Costs:
Free Shipping
No Hidden Fees: All shipping costs are clearly stated at checkout, and there are no hidden fees.

Transit Time:
✅ UAE - Next Day Delivery. Free Shipping.
✅ Saudi 1-3 Days. Free Shipping.
✅ Oman 1-3 Days. Free Shipping.
✅ Kuwait 1-3 Days. Free Shipping.
✅ Bahrain 1-3 Days. Free Shipping.
✅ Qatar 1-3 Days. Free Shipping.
Business Days: Shipments occur from Monday to Saturday.
Please Note: Delivery times are estimates and may vary due to external factors such as weather conditions or shipping carrier delays or Public Holidays or unforeseen circumstances.

Order Processing Time:
Processing Time: We process and ship all orders within 0-0 business days of receiving your purchase.
Order Cut-off Time: Orders placed by 16:00 (GMT+04:00) will be processed the same business day, and Delivered Next Business Day in the UAE and outside UAE in 1-3 Days. Orders placed after this time will be processed on the next business day.
Weekend Orders: Orders placed on weekends (Saturday-Sunday) will be processed on the next business day (Monday). Kindly contact support team in case of any urgency, so as to see of any arrangements can be made.

Shipping Process:
Courier Services: We use DHL and JEEBLY to ensure the timely and safe delivery of your items.
Eco-Friendly Packaging: We strive to use sustainable and eco-friendly packaging materials to reduce our environmental impact.

Tracking Information:
Tracking Your Order: After your order is shipped, you will receive an email with tracking information, including the courier's name and tracking number.
Track Your Order: You can track the status of your order directly on our website by entering your tracking number in our Tracking Portal.
Need Assistance?: If you have any questions or issues with tracking, please contact our customer service team, and we will assist you promptly.

Missing Items Procedure:
Reporting Missing Items: If you notice that an item is missing or if there is an issue with your delivery, please contact us within 1 day of receiving your package.You can reach us at help@dxdeals.com or call +97142678850
Resolution: We will work quickly to resolve the issue, either by sending a replacement item or offering a refund.

 

 

Contact Information:

  • Company: DxDeals by Netwiz Trading LLC

  • Business Number: 1330538

  • Address: Deira Tower D89, Dubai, UAE 00000

  • Email: help@dxdeals.com

  • Phone/WhatsApp: +971 4267 8850

  • Customer Service Hours: Monday - Saturday, 9 AM to 7 PM