FAQs

✅ UAE - Next Day Delivery. Free Shipping. We also ship to ✅ Saudi, ✅ Oman, ✅ Kuwait, ✅ Bahrain & ✅ Qatar in 1-3 Days. Free Shipping.
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to check the status of your delivery. Simply visit our Order Tracking page and enter your tracking number. If you have any issues, feel free to reach out to us at help@dxdeals.com
At dxdeals.com, we offer a 30-day free returns policy. You can return any unopened, unused, and undamaged products within 30 days of receiving your order. To qualify for a return, your item must be: In the same condition as when you received it: unopened, unused, with tags, and in its original packaging. You will also need proof of purchase, such as your order number. To initiate a return, please contact our customer service team and we will provide you with further instructions.
Your refund will be automatically processed to your original payment method within 14 business days. Please note that it may take some time for your bank or credit card company to process the refund. If more than 14 business days have passed and you haven’t received your refund, please contact us at help@dxdeals.com
If you have received the wrong item or a damaged product, please contact us immediately. You can reach out to our customer service team at help@dxdeals.com Provide us with your order number and a brief description of the issue, along with any relevant photos. We will help you with a return and provide you with a replacement or a refund as soon as possible.
You can cancel your order before it ships by contacting customer support at help@dxdeals.com If the order already has been shipped, changes or cancellations are no longer possible. You have to return your product in this case within 30 days.
We accept a variety of secure payment methods for your convenience. You can Pay by Visa, Mastercard, Cash on Delivery (UAE Only), and Card Payment on Delivery (UAE Only). All transactions are encrypted to ensure your payment information is protected.
We use secure, encrypted systems to protect your personal and financial information. We do not store sensitive payment details, and we adhere to strict privacy policies to safeguard your data. You can refer to our Privacy Policy for more details.
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